Build your dream team
Intuitive, reliable and cost effective personnel resources for your contact center
Finding the right people, with the right skills, at the right time is time-consuming, costly and at times–risky. That is why we strive to hire the industry’s best resources to make your next project easy.
For over 30 years, we’ve helped clients of all sizes achieve their customer service goals by hiring the highest quality contact center technology talent. Let our technology experts ramp up your team based on need and specialized skill requirements without enduring the cost of additional full-time employees. Hiring technical skill sets can often be tricky, why not let our experts find the right talent for you?
Gain the benefits of:
Waterfield Staff Augmentation
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Our team of technology experts are fully trained to address your business objectives. Connect with us today to get started.
Why Waterfield Technologies
Waterfield combines great technology with an experienced team who know what it takes to drive exceptional results. Our engineers and specialists have implemented hundreds of self-service applications that increase efficiency and deliver satisfying customer experiences.
We understand your contact center services run on a variety of technology platforms. Our team is skilled and trained with every major industry technology components and leading brands including Aspect, Avaya, Blueworx, Cisco, Five9, Genesys and more.
Our team has developed highly customized, enterprise-level applications across every industry vertical including government, healthcare, retail and utilities and supports cloud, on-premise and hybrid environments as well as off-the-shelf solutions that can be quickly integrated into a contact center.