Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, today announced the addition of a new North America channel partner, Waterfield Technologies, a leading provider of voice and mobile customer interaction solutions. Waterfield Technologies, which served as Voxeo’s Master Reseller, now strengthens Aspect’s robust channel partner program as well with their ability to deliver custom software development, self service automation services, and mobile application portfolios.
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