Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, announced theater winners of the 2014 Partner of the Year Award. Aspect partners were selected from each regional theater based on criteria including: commitment to customer satisfaction, generating sales growth, service excellence and capacities, new product adoption, solid financial payment performance and participation in beta testing and Aspect programs. Aspect presented the awards during its Annual Sales Meeting in Miami.
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, today announced the addition of a new North America channel partner, Waterfield Technologies, a leading provider of voice and mobile customer interaction solutions. Waterfield Technologies, which served as Voxeo’s Master Reseller, now strengthens Aspect’s robust channel partner program as well with their ability to deliver custom software development, self service automation services, and mobile application portfolios.
ORLANDO, FL — March 20, 2013 – Voxeo, the leading provider of Unlocked CommunicationsTM, announced today that it has been selected by a panel of prestigious industry judges as the winner of “Best of Enterprise Connect,” which recognizes exhibitors who have made significant technological advancements within the enterprise communications industry. Enterprise Connect, produced by UBM Tech, is being held this week in Orlando Florida.
Orlando, FL – Waterfield Technologies, a leading provider of customer service solutions, and Voxeo, the Unlocked Communications™ market leader, have partnered to address the unique customer care and communication challenges facing today’s financial institutions (FIs). This partnership will revolutionize the way banks and credit unions interact with their customers in five major areas to improve customer retention, competitive positioning and profitability.