Accelerating CX in the Contact Center

Tulsa, Oklahoma – April 1, 2020 –Waterfield Technologies (WTI), a leading enterprise software and professional services organization providing voice and conversational AI solutions that drive customer engagement, today announced the acquisition of Forty 7 Ronin, a rapidly expanding industry leader in customer experience (CX) solutions that boost business performance.  Forty 7 Ronin brings decades of collective voice and multi-channel consulting services focused on contact center transformation.