Tulsa, OK – January 22, 2015 – Waterfield Technologies, LLC, a leading provider of voice and mobile applications for the enterprise, announced today that it has acquired Chrysalis Software, Inc., a premier supplier of professional services and software for the contact center industry.
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, today announced the addition of a new North America channel partner, Waterfield Technologies, a leading provider of voice and mobile customer interaction solutions. Waterfield Technologies, which served as Voxeo’s Master Reseller, now strengthens Aspect’s robust channel partner program as well with their ability to deliver custom software development, self service automation services, and mobile application portfolios.
Orlando, FL – Waterfield Technologies, a leading provider of customer service solutions, and Voxeo, the Unlocked Communications™ market leader, have partnered to address the unique customer care and communication challenges facing today’s financial institutions (FIs). This partnership will revolutionize the way banks and credit unions interact with their customers in five major areas to improve customer retention, competitive positioning and profitability.
