Welcome to Waterfield Technologies

Waterfield Technologies is a leading provider of multi-channel customer service solutions for financial services, energy and utility enterprises worldwide. The company’s suite of on-demand and premise-based offerings provides our customers the opportunity to improve the speed, quality and efficiency of customer, business partner and stakeholder interactions while reducing assisted-service operating costs.

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Providing business solutions

Mobile Unified Communications Report: Android Platform for Business Applications Now Available

The following article was posted on TMCnet.com earlier this week regarding Worklight’s recent support announcement for the Android mobile platform.

Read the full article here.

If 2009 was the year Google’s (News – Alert) Android operating system made a splash on phones for consumers, 2010 just might be the year the platform becomes synonymous for boosting productivity levels [...]

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Agile Business Process: Outsystems Releases 5.0 Platform

OutSystems announced the latest release of their 5.0 Agile platform last week.Here's the post from their blog regarding the release, ...

Customers Defect When the Silos Don’t Connect

We stumbled upon an older article from a CRM publication this week that makes some points that remain key problems ...

Waterfield Technologies energy solutions help you maximize operations, improve compliance, reduce costs, manage downtime, and reduce risk by strategically leveraging your information assets. With these solutions, leading utilities protect sensitive client and corporate information, reduce overall invoice processing times, and streamline the corporate procurement processes. These achievements are made possible by Waterfield’s team of strategic consultants who understand the complexities facing today’s energy industry.

Energy & Utility Solutions

Waterfield helps banks, brokerages, insurance companies and other leading financial service organizations develop and deploy best in class web and voice solutions to the marketplace. Having it’s foundation within the financial services sector has allowed WT to predict and foresee some of the emerging trends within the financial services landscape and has assisted leading organizations to remain ahead of the technology curve in a safe and predictable manner. Understanding that financial service companies face different challenges than companies within other industries, Waterfield is able provide unparalleled value when it comes to safety, security and compliance.

Our customers in this industry include Fortune 500 banks and brokerage houses as well as community and regional banks and credit unions.

Financial Services

Waterfield’s Telecommunications solutions address the complex array of business and technical challenges facing today’s converging wireline and wireless carriers. Our Telecommunications solutions help you to introduce new managed services quickly and profitably while lowering operational costs. The Telecommunications solutions also allow you to meet increasingly rigorous compliance requirements, manage your network and IT infrastructure end to end, optimize business processes, and handle increasing volumes of business and operational data.

Telecommunications

Waterfield’s healthcare solutions streamline claims processing, eligibility determinations, and access to covered lives information with an intelligent information infrastructure. WTI’s solutions help you combat the growing cost of healthcare plan reimbursement processes by decreasing your claims denials, improving data accuracy, and enhancing records management to facilitate compliance.

Healthcare Solutions

Waterfield’s retail solutions help you protect past IT investments as well as organize and manage information for greater value to your business. Our Retail solutions help retailers achieve IT efficiency from creation, replication, and usage to storage, backup, archiving, and information disposition. With our Retail solutions, we can help you become more efficient regardless of what’s already installed on the floors of your stores, warehouses, or at headquarters.

Retail Solutions